Rental Policy

Rates

Rates and conditions are subject to change without notice.

Additional guests may be accommodated, however, due to local fire codes, the number of guests may not exceed the maximum number the rental will sleep.

Reservations and Payments

100% of the total rental is required at the time of booking for all reservations. We accept Visa, MasterCard, Discover, and American Express.

Refunds and Cancellations

All reservations are non-refundable. If for any reason you need to change or cancel your stay with us, you will receive a credit that may be applied toward a future stay at Shawnee Trails Lodging & Suites. We do not refund due to road conditions or inclement weather. We suggest 4-wheel drive vehicles during the winter months.

Check-in

Check-in time is 3:00 PM CST. Every effort will be made to have your unit ready but during peak season there may be a slight delay and your patience is greatly appreciated.

The guest the unit is registered to must be the person to check-in unless previous arrangements are made. Guests must have a valid credit card and photo identification to check-in. Registered guests must be 21 years of age or older.

Check-out

Check out time is at 11:00 AM CST.  All trash must be taken to any of the 4 trash cans located behind Unit 3 along the side of the road.  Place all used towels in the shower.  Do not leave any food in the refrigerator, on counters or in cabinets.  Either take it with you or throw it in the trash.  Wash all used dishes and put them away.  If dishes are left for housekeeping to clean, there will be a $25 fee applied to your card.

Liability

The owners are not responsible for any accidents, injuries, or illness that occurs while on the premises or its facilities. We also are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

Pets

NO PETS ALLOWED – a $300 fee will be charged to make the cabin occupiable for the next guest if pets are brought into the cabins.

Security / Damage Deposit

There is a refundable $200 damage deposit for all cabins. This deposit will be refunded in full if there is no damage to the cabin.  Your credit card on file will be charged for any damages incurred over $200.

Smoking

Absolutely no smoking is allowed in the cabins!  If smoking occurs or if butts are brought inside the cabin, there will be a $300 fee applied to your card.

Conduct

The Code of conduct rules must be followed by all guests. Inappropriate conduct or behavior includes and not limited to: violence, verbal or physical abuse, violating any part of this said agreement, act or acts that threaten the safety of others, an annoyance to others, and unauthorized animals. Guests will be asked to leave the premises if the staff determines the guest’s behavior is inappropriate or unacceptable.